All Quick Paye products are digital marketing products, built specifically for your business and delivered electronically. Because of this, our refund policy works differently from a policy for physical goods — this page explains exactly when a refund is available.
If you cancel your order before we have started building your product — no research, no drafts, no campaign setup — you're entitled to a full refund, less a small payment processing fee.
Because each product is custom-built for your business, the fee becomes non-refundable once work has begun, including keyword research, content drafts, campaign setup, or design work.
If what we deliver doesn't match the product description or the details you gave us at order time, tell us within 7 days of delivery. We will revise it at no charge until it matches what was agreed — our goal is always to fix it, not argue about it.
Refund requests must be submitted within 7 days of your payment date by emailing [email protected] with your order details. Requests made after that window, or after your product has been delivered, are not eligible.
Approved refunds are issued within 10 business days to your original payment method.
Please contact us before opening a dispute with your card issuer. We resolve billing concerns quickly when we're given the chance — a chargeback filed without contacting us first may result in your order being cancelled.
Situations not covered here are reviewed case by case at the discretion of Quick Paye management. Approval is not guaranteed.
We may update this policy at any time. Changes apply to orders placed after the new effective date.
Email: [email protected]
Phone: +1 (209) 768-2246
Address: 409 Exchange St Emporia, KS 66801